Demo mode · SpaceX fixture data · no live backend
2

Support

13 open · 16 shown · 5 stages

+ New ticket
13
Open tickets
13
Overdue (derived SLA)
1
Unassigned
2
Resolved · last 30d

By product

Raptor 33
Starship TPS4
Merlin 1D3
Starlink Panel3

By discipline

Mechanical6
Electrical3
Automation2
Software2

By stage

Received3
Assigned3
Working on4
Stuck3
Completed0

By priority

Urgent2
High5
Medium4
Low2

Top customers by open tickets

NASA4
Iridium Communications2
US Space Force2
Japan Aerospace Exploration Agency1
OneWeb Satellites1
SES S.A.1

Ticket age (open)

< 7 days0
7–30 days11
30–90 days2
> 90 days0

SLA health (open, derived)

Overdue 13

Derived from priority + opening date (Urgent 4h · High 24h · Medium 72h · Low 168h). Tickets without a priority are excluded.