Demo mode · SpaceX fixture data · no live backend
2
← Customers

European Space Agency

portal: onEurope
Chat space — none linkedTwenty CRM — not linkedDrive folder — not linked

Modified 2026-05-15

Basics

What kind of customer this is and how we describe them.

Where they are

Territory drives reporting; country + city help Mark route context.

Contact + ownership

Primary contact details + internal owners (drive who Mark notifies).

Comma-separated. Mark routes inbound mail/chat to this customer when sender matches.

Drive folders

Two distinct folders. The internal one is for our team; the customer-facing one is what they see when they sign into the portal.

Team-only. Holds our notes, working drafts, inbound emails, ops paperwork.

The Drive folder we share with the customer — usually named "Shared with [customer]" or "Shared folder". Powers the portal /documents embed. Typical layout: Technical / Shipping / Administrative / Financials, then per-quote subfolders.

Other links + integrations

Chat space, CRM cross-ref, pre-sale inquiry form.

Only when there's a live project with a dedicated Chat room. Otherwise leave blank — Mark falls back to the CRM email thread.

Pre-sale Inquiry Sheet (AFP-XS) link.

Agreements

Drive links to signed legal docs. Leave empty when not applicable.

Distributor

Flag + terms. Sub-fields appear once Is distributor is on.

Money + tax

Defaults applied when we draft a Quote / Sales Order / Invoice for this customer.

Internal notes

Background, history, gotchas. Visible to internal team only — never shown on the portal.

Saves on blur. Press Esc to revert.

Active projects

No projects for this customer.

Recent sales orders

OrderDateStatusTotal
SO-SPAX-00832026-04-02To DeliverEUR 58,900,000

Portal accounts

  • Henrik Lundhenrik.lund@esa.intactivecustomer
    last login 2026-05-14 08:00

Contacts

  • Dana Whitfieldprimary
    dana.whitfield@nasa.gov
  • Marcus Bell
    marcus.bell@nasa.gov
  • Col. Aisha Roweprimary
    aisha.rowe@spaceforce.mil
  • Henrik Lundprimary
    henrik.lund@esa.int
  • Priya Ramanprimary
    priya.raman@oneweb.net
  • Tom Ashworth
    tom.ashworth@oneweb.net
  • Lena Cortezprimary
    lena.cortez@planet.com
  • Jean-Marc Ferrerprimary
    jm.ferrer@ses.com
  • Grace Oyelaranprimary
    grace.oyelaran@iridium.com
  • Kenji Aoyamaprimary
    kenji.aoyama@jaxa.jp
  • Fatima Al Nuaimiprimary
    fatima.alnuaimi@space.gov.ae
  • Ruth Kaminskiprimary
    ruth.kaminski@axiomspace.com
  • Devon Pierce
    devon.pierce@axiomspace.com
  • Alain Boudreauprimary
    alain.boudreau@telesat.com
  • Soo-jin Parkprimary
    soojin.park@kari.re.kr